What if the paper needs revisions?
Even though we ensure that only the most qualified writers are used in order to guarantee you the highest quality work, if revisions on the final draft are needed then the process is simple. log on to your account and find the revisions section, you have fourteen days from the final draft submission to utilize this feature. From here you will receive onscreen instructions, and once you have completed the instructions a writer will carry out your specified amendments.
Am I able to follow my writer’s progress?
Yes, once you have placed your order you can track the progress of the work in your account. Here you can also see when the work is due to be completed.
I need to add more instructions but I already placed my order, how can I do this?
In your account you will find a section to add any further instructions, your writer is notified of the additions and will be able to incorporate them into the work.
Can I get a refund?
We work hard to make sure the customer receives excellent service and great work, however, if we have failed to deliver what you were expecting or your instructions were not followed, then you can make a claim for a refund. Log into your account and select the refund option to start the claim, you have between fourteen and thirty days to start the claim, the time will depend on how large the project was. Your money will be refunded in full prior to the paper being downloaded.
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