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Cookie policy

What is a cookie?

A cookie is a data file that records and retains unique information picked up when you use a website. When you agree to allow cookies, it tracks your activity and saves your preferences when you use each website you access. It stores this information on your device (mobile devices included) and allows for easier navigation of services. It includes retaining login information so you can more easily access the service the next time you use it.

What cookies do we use?

We use two different types of cookies to gather information regarding your use of our websites. These are session cookies and persistent cookies. Session cookies are temporary cookies that being when you open up the website. It will track your navigation during that time and aid your experience however when you close the session, it will automatically delete them. Persistent cookies are used to store your preferences, such as login information. They are constantly active and retain information between sessions. They will only disappear if the browser chooses to delete them or they expire.

We use the cookies to keep you logged in, track your activity in accordance with Google Analytics and to automatically apply saved information to order forms, which saves time when it comes to filling them in. It also allows us to provide you with around-the-clock support.

Can you prevent the use of cookies?

You have the option to block the use of cookies should you wish to do so. You can disable them according to your browser-specific specifications. However, we highly recommend that you avoid doing this because they are essential to the smooth running of our service. Should you choose to remove the use of them, you will be unable to complete certain functions on our website such as placing an order.

All of the information we collect is stored and sent to Google. From this, we can create reports and work on ways to improve our service. If you require further information on the use of cookies then we refer you to visit www.allaboutcookies.org which will provide you with advice on their use but also on how you can manage them. If you do not wish to be tracked by Google, you can disable this by visiting http://tools.google.com/dlpage/gaoptout. We do not keep any information that can identify you from the use

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